Make a claim.

At Market Lane - the process is simple.

In-House Claims

All Property claims are managed in-house by Market Lane’s dedicated Claims Team. Our Liability Claims continue to be outsourced to our trusted partner with oversight and collaboration of our in-house claims team.

We work in partnership with leaders in insurance claims management and adjusting around Australia, and act as your first port of call and continual contact point for all claims related matters.

CLAIMS BROCHURE
CLAIMS LODGEMENT FORM

Please access the relevant claims forms via the brand icons below:

In the event of a claim please contact your insurance broker immediately or please contact our Claims Team: claims@marketlaneagencies.com.au

Antonia Caballero
Group Chief Claims Officer

0424 892 317

antonia@mlclaimsadvisory.com

Marie Domingo
Senior Claims Executive

0415 280 977

marie@mlclaimsadvisory.com

Chris Wood
Group General Counsel 

0413 600 588

chris@mlclaimsadvisory.com

Hetti Blackburn
Senior Claims Executive

0452 456 048

hetti@mlclaimsadvisory.com

Chloe Brunker‍ ‍
Trainee Claims Executive

0416 231 451

chloe@mlclaimsadvisory.com

Max Neeves
Trainee Claims Executive

max@mlclaimsadvisory.com

Ned Corfield
Trainee Claims Executive

ned@mlclaimsadvisory.com

Meet the Claims Team

  • "In over 40 years in the industry, I’ve never seen a $1.4M claim settled so quickly and professionally… the Market Lane team paid in full within 4 weeks… Antonia Topic was so professional and helpful with such a very difficult claim..."

    – Chris Cox, Founder and Director of Lotus Insurance.

  • “Outstanding service from Marie — we’ve shared this with the owners, who have three other pubs under Market Lane…”

    Andy Pereira, Executive General Manager - Strategic Partnerships & Business Development at Insure Build

  • “Can I just say this has been one of the most pleasant claims experiences I have ever had with any insurer in my 30+ years of broking. You have been incredible, and the client will be very happy to proceed.”

    Annonymous

  • "Thank you for your prompt response over the public holiday. Following the initial notification, the situation stabilised quickly, with power restored earlier than anticipated and losses kept to a minimum. After discussions with the appointed loss adjuster, it was determined that the interruption period was short and the financial impact minimal. As a result, the claim was withdrawn. The timely action and support provided contributed to a far better outcome than initially expected."

    Anonymous